Author: Hi5 Software

This article discusses a Windows error ‘error 15: File not found’. Normally, when this error occurs, you may have difficulty to boot into your system. This error usually occurs due to bad sectors on the hard drive, file system corruption, due to MBR corruption or when important system files are deleted.

Now let us see some troubleshooting steps to resolve the ‘error 15: file not found’ issue. But before we proceed, it is advisable to recover data from the hard drive displaying the error 15 as some of the solutions may cause data loss.

Solution 1: Perform startup repair

Startup repair is known to repair many startup issues including error 15. Let’s go ahead and follow the steps below to repair your system using startup repair.

1. Restart your computer and press the F8 key before the Windows logo appears
2. Click on Advanced Options > Troubleshoot
3. Once again, click Advanced Options and select Startup Repair

Now wait for the computer to perform its repair process and once it’s complete, restart your computer. If the error is resolved, startup repair has repaired the issue for you. If not, proceed to the next troubleshooting step.

Solution 2: Run SFC

SFC stands for System File Checker which is used to scan and repair corrupt system files. SFC is also known to repair error 15, so let’s jump right into the steps involved in this process.

1. Restart your computer and before the Windows logo appears, press the F8 key
2. Click Advanced Options > Troubleshoot
3. Then select Advanced Options and select Command Prompt (Admin)
4. In the command prompt, type ‘SFC /SCANNOW’ and hit Enter

Wait for SFC to complete the scanning process and repair corrupt or damaged system files. If the errors are fixed, you will get a success message, else SFC will ask to run the scan in safe mode as explained in the next step.

Solution 3: Run Safe Mode

If you are able to start Windows and login without any issues, the easiest way to enter Safe Mode is by pressing the Shift key when the system restarts. If this doesn’t work, go to the Advanced Options menu as explained in Solution 1 and 2 and then follow the steps below.

1. Click on Startup Settings
2. Then choose Enable Safe Mode
3. If you’re not able to boot into Safe Mode, please go to the next section. If you are able to boot into Safe Mode, follow the next step.
4. Press the Windows key and type ‘cmd’ in the Search bar
5. Open Command Prompt (Admin) and type ‘SFC /SCANNOW’

Once the scan completes, try restarting your computer and see if the error is resolved. Else, you may need a complete reinstallation of Windows if none of the above solutions help you resolve the error.

Data recovery using Hi5 Software

If you find that data is inaccessible due to error 15 or if you are not able to boot into your system at all, then it is recommended that you recover data using Hi5 Software. It is a wonderful choice to recover data from inaccessible or non-booting drives. In addition, it can also be used to recover data from formatted drives or after an OS reinstall.

In some other cases when your hard drive has issues, you may be prompted to format the drive to use it. Hi5 Software can be used even in these cases to recover data without formatting the drive. The software supports all kinds of hard drives and storage devices like USB flash sticks, external hard drive etc. Download a free trial and check out this powerful hard drive recovery software today.

Normally, files deleted from your Mac systems get stored in the Trash, from where it can easily be accessed and restored if necessary. However, in some cases, you may find that the trashed files get deleted immediately allowing no scope for you to access the file from Trash.

This issue usually occurs due to lack of reading/write permissions or if your account’s Trash has been deleted. Or it can also happen if you are no longer the owner of the account’s Trash folder. In order to solve this problem and allow you to add files to your Trash, we provide some helpful solutions in this article. Please follow along.

Solution 1: Make sure you have read/write permissions

Having appropriate read/write permissions for your account’s Trash folder is necessary to be able to add files to Trash. So first let’s check if you have that feature enabled.

• Open Finder and click on Command + Shift + H keys
• In the contents of the home folder that opens, press the Command + I keys to open the Info window
• Select the Info window and open the Sharing & Permissions panel
• If your account is not listed under ‘Name’ or you do not have Privilege for ‘Read and Write’, please set yourself these permissions
• Then log back in and check if the issue is resolved. If not, please proceed to the next step.

Solution 2: Verify that your Trash folder actually exists

You will have trouble adding files to your Trash if your Trash folder is deleted. Yes it can happen; trash folders can get deleted due to various reasons. To see if that’s the problem, let’s check using the following steps.

1. Open the Applications folder and select Utilities folder
2. Then open Terminal and type the following command

‘ls ~/.Trash’

3. Hit Return and if you see a message ‘No such file or directory’, restart your system
4. Then log in again and see if you are able to delete files and see them in your Trash
5. If not, you will have to create a new Trash folder as explained in the next step

Solution 3: Create a new Trash folder

This solution involves emptying the contents of your old Trash and creating a new one with the right ownership and permissions. To do this, follow the steps below

• Click on the Applications folder and select Utilities
• Then click on Terminal to open it
• In the command prompt, type the respective commands for the accounts you have

For admin accounts: ‘sudo rm –ri  ~/.Trash’ and hit Return

User account: ‘sudo rm –ri /Users/your_user_name/.Trash’ and hit Return (Please replace your_user_name with the actual username)

• Enter the admin password if it’s the admin account
• You will be prompted to remove each file in the Trash folder and also the Trash folder. Click Yes and hit Return for each prompt that you receive
• Now, log out of your account and log in again

You should now be able to delete files and see them as they appear in your new Trash folder. We hope one of these solutions help you resolve the error.

However, in cases when you have experienced deletion of important files and they don’t appear in your Trash, you may want to make use of data recovery tools. Hi5 Software’s file recovery tool is a great choice to recover files that are deleted permanently or files deleted from Trash. It has the ability to recover all kinds of files like Word documents, Excel files, notes etc. It works with all versions of Mac OS including High Sierra. Download a trial and try for free today!

Windows updates although immensely helpful are generally known to cause certain problems. But wouldn’t it be better if you could take some precautions before the update and avoid potential issues? In this article, we are going to teach you exactly what precautions you can take to prevent your system from crashing or producing other problems after an update is installed.

1. Check if you have enough space on your hard drive

First of all, check if you have at least 20% of free space on your hard drive. This is absolutely required for all Windows updates and programs that come with it. Once you have that confirmed, proceed to the next tip.

2. Choose when you want to install updates

Another tip is for you to change the Windows updates settings to ‘Let me choose when to install’. To do this, follow the steps below

• Open Control Panel > System and Security
• Select Windows Update
• In the left menu, select Change Settings
• Below Important Updates, select Download updates but let me choose when to install them
• Finally, click Ok and save

By downloading updates, you are making sure you are not missing out on any updates but you have complete control over when to install them. Later on, go through the updates and install them one at a time.

3. Plug in your PC

Make sure your computer is plugged into a power supply. This will prevent many problems that may occur if your computer turns OFF during an update.

4. Create a restore point

This is like being prepared with a restore point should you encounter any problems after an update. If you encounter any problems, all you have to do is roll back to that restore point and it’s going to be like undoing the update and going back in time.

To create a restore point, follow the steps below.

• Go to Control Panel > System and Security
• Click System Protection in the left menu
• In the dialogue box that appears, click on the System Properties tab and select Create
• Assign a name to the restore point and click on Create

5. Have a backup

We have the most important precaution listed here. Always be prepared with a backup. Whether you back up on an external hard drive or make an online backup, it doesn’t matter, but please make a backup of all files on your system. This is a lifesaver should something really nasty happen after an update and you are forced to reset your PC or reinstall your OS.

We hope that these measures will prevent a crash as a best-case scenario or in other cases, will help you be prepared in the event of a crash. However, if you have already experienced a crash post a Windows update and looking for solutions, Hi5 Software is designed to help you recover files after a crash. With this software, all your data can be recovered safely without any changes to the original.

The software is designed for not only recovering files after a crash but also after a factory reset or after an OS reinstall. Whatever may be the case for data loss, it can be easily recovered. Download a trial and try it for free!

Many users complain that their systems are not working as expected after Windows updates? Before we conclude that the reason for trouble is the update itself, it is important to understand that there could be other reasons like new software installed on your computer, a new hardware or a driver update. And the update may be just a coincidence.

In order to troubleshoot issues that your system is experiencing post a Windows update, let us look at some troubleshooting steps in this article.

1. Restart your computer

This may not really sound like a troubleshooting step, but restarting systems has been found to resolve many kinds of problems. So, if you are someone experiencing issues after updating Windows, try restarting your computer. If it helps, great! If not, please proceed to the next step.

2. Update drivers

If you are experiencing issues with audio or any hardware device after a Windows 10 update, try updating your drivers using the following steps.

• Click on Windows + X keys and select Device Manager
• In the Device Manager, click on the ‘+’ sign to locate your device
• Once you have found the device for which you want to update drivers for, right click on it and select Update Driver
• You can either select Update drivers automatically or you can do it manually if drivers are available on your computer

3. Perform a system restore

A system restore restores your PC to an earlier point that you select. That means any changes after a particular point will be undone. In this case, your Windows update will be undone provided you select an appropriate restore point. To do this, follow the steps below.

• Click on Windows + X keys and select Control Panel
• In the Control Panel, select System and Security
• Click System > System protection link > System Restore
• Select a restore point from the list. Here make sure to select a point just before the Windows update

4. Run System File Checker

System File Checker or SFC is a scan performed to check for corruption in system files and repair them. To run this scan, follow the steps below.

• Once again, click Windows + X keys and select Command Prompt
• In the Command Prompt, type ‘sfc /scannow’

Wait until the scan completes and issues are fixed. Now check if the problem you are experiencing is resolved.

5. Reset this PC

If the above solutions don’t help you resolve the issue, you may have to perform a factory reset to help solve the problem.

• Click on the Start button and select Settings
• Click Update & Security > Recovery > Advanced Startup
• Click Restart Now and wait for the computer to restart and display Advanced Startup options
• In the Advanced Startup options menu, select Troubleshoot > Reset This PC
• Next, you will be asked if you want to keep your files or to remove everything. Select an appropriate option and proceed

Once the factory reset is complete, your problem should be sorted and you should be all set to use your system without any issues.

Please note that if you selected ‘Remove everything’, all your files will be deleted and your computer will be restored to a state it was when it left the factory. If at any point, you need some files that were deleted after a factory reset, you can use data recovery tools like Hi5 Software to do the work for you. It is a great choice to recover files after a factory reset. All your data will be recovered in the same manner as it was originally.

The software works with all versions of Windows and Mac, so you should not have any problems with compatibility.

What if Windows does not start after an update?

If you are facing issues with logging into your system after an update, you may want to try booting in safe mode or performing a system restore through the recovery mode. If that doesn’t help, perform a factory reset or reinstall Windows completely to resolve the issue.

Error The Requested Resource Is in Use

Symptoms:

Case 1: The Requested Resource Is in Use While Copying Files

Users receive an error the requested resource is in use when they try to copy or move files from one folder to another. In these instances, the Preview Pane might be responsible for the above error.

Solution:

Navigate to the source folder from where you want to copy or move files. Click on the Organize button, choose Layout and select the Preview Pane option.

Now, copy or move your required files to the desired destination location.

Case 2: Error The Requested Resource Is in Use During System/Malware Scan

In case, you come across error the requested resource is in use when you try to remove any application on your computer or while you running antivirus scan/system scan on the computer then it seems your system is infected with a malicious script called SmartService.

SmartService and “Error the Requested Resource Is in Use”…

SmartService is a rootkit virus that embeds deeply with your computer operating system, modify settings, later starts performing malicious actions. The primary concept of SmartService is to install malicious scripts in your computer and make them undetected for antivirus scan or system scan.

So, if you get an error the requested resource is in use when you are starting antivirus scan or removing any program from your computer then it is clear that your system is infected.

When you are trying to delete a program from the system, this error appears along with the executable file name and its path (which you are removing).

How to Fix Error the Requested Resource Is in Use?

Step 1: Right-click on Control Panel -> Administration Tools -> System Configuration. In General, choose Selective startup and hit OK. Switch to the Startup tab, right-click on applications that are marked as Unknown, opt Disable.

Next, switch to the Boot tab, select Safe boot under Boot options. Select the Minimal and opt OK.

Step 2: As said earlier “error the requested resource is in use” blocks your antivirus program. So, install another antivirus program on your computer and remove the SmartService rootkit.

If you cannot install any other AV software due the error, try next step.

Step 3: Close all running programs and save your works. If you are using Windows 10 OS, open Settings, choose “Update and Security” option, click on Windows Defender and select Scan Offline.

If you are running Windows 7 or earlier version, download Windows Defender Online tool on an empty CD/USB drive and create a removable media. Start your infected computer using this removable Windows Defender Offline media. Scan the computer and remove the virus.

Step 4: Press Windows and R keys together. Type Regedit and hit OK. Go to HKEY LOCAL MACHINE -> SOFTWARE ->Microsoft -> Windows -> CurrentVersion to find all Run folders. Check each of the folders, scan the listed files under those folders and find suspicious names which you think, may causing the requested resource in use error. Check and remove those files.

Step 5: If you have created System Restore Points, then restore your computer to the recent point where you were not facing error the requested resource is in use.

Step 6: Make use of third-party anti-rootkit software available online and remove the SmartService virus from your computer.

If none of the above solutions help you in solving error the requested resource is in use then, reinstall the operating system.

Before you reinstall OS, recover data from your virus infected computer using a professional Windows data recovery tool like Hi5 Software for Windows, if you have important data saved on your hard drive.

This is the recommended hard drive data recovery software for those who worried, how to recover files from virus infected hard drive. This powerful data recovery software can recover data from corrupted, formatted, inaccessible or any hard drives, external hard drives, media cards etc. storage devices with a few simple steps and stipulated time.

So, if your data is at risk due to severe errors like the requested resource is in use then this software really worth a try.

A cyclic redundancy check is a way your computer verifies data stored on your hard disks. However, when there is a bad sector on your drive, the cyclic redundancy check may throw an error. As a result of this error, your drive may become inaccessible.

Although bad sectors are the main reason for the cyclic redundancy error, there may be other reasons such as severe fragmentation in the hard disk or improper installation of programs.

The cyclic redundancy error if not immediately addressed can lead to system failure and data loss and hence this error requires immediate action. This article provides some simple solutions that you can use to resolve this error. The first step involves recovering data from the drive which is showing an error and the second step involves using the CHKDSK tool that addresses the error.

1. Recover data using Hi5 Software

Before proceeding to use CHKDSK to fix the error, it is recommended that you recover data from the drive in question. For this purpose, you can use a tool called Hi5 hard drive recovery software. It is a great choice to recover data from corrupt drives or even from drives with bad sectors.

If there are bad sectors on the drive, what Hi5 does is it skips these sectors and creates a disk image of the drive. Once a disk image is created, the image can be used to retrieve necessary data.

After data is recovered, you can go ahead and perform CHKDSK using the steps below.

1. Run CHKDSK

CHKDSK is a great built-in tool to check the integrity of file systems and resolve any errors associated with it. It has the ability to repair corruptions that may be causing the cyclic redundancy error. To run CHKDSK, follow the steps below.

• Right click on the drive that you want to perform CHKDSK on
• Click Properties > Tools
• Click on Check Now under the Error Checking tab
• Check both the options for automatically fix file system errors and recovery of bad sectors and click Start

It may take a while for CHKDSK to complete the scanning process and once it does, restart your computer. However, if you’re unable to run CHKDSK using the right click method described above, there is also a provision to run the tool using a command prompt.

• Click on Windows + X and open Command Prompt
• In the command prompt, type ‘CHKDSK <your drive letter>: /F’ and click Enter
• Once CHKDSK is complete, restart your computer

CHKDSK will attempt to repair all the errors in your drive and also attempt recovery from bad sectors. But even if the drive is repaired using CHKDSK, there is no guarantee that the error will not appear again. So it is best you make a backup of everything on the drive and replace the drive. It may not be a very good idea to trust this drive with your data on it.

Precautions

You can think of cyclic redundancy check error like a warning message. If you already have a backup of your data, well and good! However, if you haven’t been backing up data, now is a good time to start making it a habit.