Author: Hi5 Software

Resolve: Cannot Add MP4 Videos to Ulead or Corel Video Studio

Corel Video Studio is a video editing application by Ulead Systems, which is a unit of Corel. It is famous for its creative suite and flexible options. It is, in general, a reliable tool that supports a variety of video input formats such as AVI, WMV, MP4, M2TS, MTS, 3GP and so on.

Despite the support offered for various formats, some users complain about difficulty in importing MP4 files into Corel Video Studio? How can that happen? We just read that Corel Video Studio supports MP4 right? Yes, Corel Video does support MP4 files; however, you should understand that these MP4 files are just a container and can have many kinds of codecs within them.

So, if an MP4 file uses codecs that Corel Video Studio doesn’t support, then you won’t be able to import the file or work on it. In order to resolve this problem, we provide some simple troubleshooting steps in this article.

Solution 1: Install Quick Time Player

Corel Video requires that you have third-party media player/software to use certain types of video files. Hence, QuickTime Player may be required to play or edit MP4 and MOV files.

Install Quick Time Player on your Mac and try importing your MP4 file into Corel Video and see if you can do it without any issues. If yes, your problem is solved. If not, proceed to the next step.

Solution 2: Convert MP4 to MOV format

The second solution is to convert the MP4 file into a format (like MOV) that is supported by Corel Video.

So use a reliable video converter and convert your MP4 file to MOV format. Once converted, try to import the MOV file into Corel Video Studio. To do that, you can use the following steps.

  1. Open Corel Video Studio and go to Edit Edit mode is represented by an icon that looks like a video camera
  2. Click on the Browse icon and select Open to open the MOV file

Now you should be able to import the file in Video Studio and work on it without any issues.

Solution 3: Repair corruption in MP4

If none of the above methods work, there could be an issue with your file itself. The file not playing could be a possible symptom of corruption. Corruption in video files is extremely common and can happen due to various reasons such as trying to play the file using an incompatible player or damage during interrupted transfer. In other cases, reason can be as simple as conversion of file formats using unreliable converters.

In this case, repairing corruption will help you import the files easily into Video Studio. And Hi5 MOV Repair Software is a great choice to repair corruption in MP4 and MOV files. It can repair all kinds of issues including header corruption, virus attacked files or damage caused due to unreliable video converters. Download a free trial of Hi5 MOV repair tool and try it today!

How to Create and Restore Image Backup on Windows 10

Backing up data on your Windows machine is easy considering there are multiple options available. To begin with there’s file history, then there’s cloud backup or One Drive and lastly system backups or system images. In this article, let us see what exactly a system image backup is and how to use the feature.

System image backup contains all your files and folders along with complete Windows installation, settings, apps etc. Should your computer fail or anything unexpected happen, all you have to do is restore the system image and you can have your computer up and running in no time.

How to create a system image backup?

Let us now see how you can create a system backup in Windows 10. All you’re going to need is an external storage device such as USB pen drive, external hard drive or a DVD to store the backup created.

Once you have figured out the storage device you’re going to use, connect it to your system and follow the steps below.

  1. Click on Start menu and search for Control Panel
  2. Open Control Panel and select System & Security
  3. Click on Backup & Restore
  4. In the left menu, click on Create a system image
  5. Select a storage location from the list of options and click Next
  6. Then click on Start backup for the system to create a full backup of your system including all files & folders, Windows installation files, settings etc.

Note: After the backup process is complete, you will be given an option to create a system repair disc that provides a provision to repair your computer when it has trouble booting.

Once the process is complete, eject the device safely. It will be available when you need to restore the image when necessary.

How to restore an image backup?

Now that you have the system image ready, it can be used whenever you have booting issues or if your current Windows installation is corrupted. To restore the system image, follow the steps below.

  1. Connect the storage device that contains your image backup to your system
  2. Boot your system from a system repair disk (explained in the Note section above) or a Windows installation media and click on Repair your computer in the bottom left corner
  3. Click on Troubleshoot to open the Advanced Options menu
  4. In the Advanced Options menu, click on System Image Recovery
  5. Choose Windows 10 as the target OS
  6. Then select ‘Use the latest available system image’ option and click Next
  7. In the next screen, select Format and repartition disks if you want to restore the image to a new drive. But remember that formatting will delete all data from the drive.
  8. Click on Finish to start restoring the backup image. The time it takes depends on the amount of data you have in the image.

Conclusion

System images are a useful tool to restore your system along with apps, settings, files etc. to a state it was when you backed up. However, any modifications or additions you have made after the backup was created cannot be recovered using the tool. If you need to recover lost data that was not part of the System Image backup, you can use Hi5 data recovery software. It works in all situations like OS reinstallation, factory reset or when your system isn’t booting.

Fixed – ‘A Device Attached to the System is not Functioning’ Error

Consider a situation where you connect your external hard drive/USB to your system for file transfer. But you’re greeted with an error ‘A device attached to the system is not functioning’. Not fun, isn’t it? Don’t worry, in this article, we provide some effective solutions to help you resolve the error.

Solution 1: Restart your computer

Pardon the simplicity of this solution, but restarting your computer is known to resolve many types of errors. Simply disconnect the storage device and restart your computer. Once the system has properly booted, connect your device and check if it resolves the error.

Solution 2: Connect to a different USB port

If your USB port is damaged, it may hamper the connection between the storage device and your system. In such cases, connect your device to a different USB slot and check if the error persists. If it does, proceed to the next step.

Solution 3: Run CHKDSK and SFC

The device fails to work properly if the file system is corrupted or damaged. To fix such errors, CHKDSK can be used. It is an effective troubleshooting tool that corrects any file system errors. To run CHKDSK,

  1. Open the Command Prompt by clicking on Windows + X keys
  2. Type ‘CHKDSK /F <drive letter:>’ and hit Enter

In Step 2, use the drive letter of your storage device in place of ‘drive letter’

Next, run SFC to resolve corruption issues with your system files. To run SFC,

  1. Open Command Prompt
  2. Type ‘SFC /SCANNOW’ and hit Enter

This command will replace corrupt system files and help you resolve USB storage connectivity issues in some cases.

Solution 4: Update device drivers

You may receive the ‘A device attached to the system is not functioning’ error if the drivers in your system are not up to date. So try updating device drivers and check if it solves the problem.

  1. Open the power user’s menu by clicking on Windows + X keys and select Device Manager
  2. Identify your hard drive from the list of available drives and right click on it
  3. Click on Update driver to update drivers for the selected hard drive
  4. Select ‘Automatically update’ if you want your computer to automatically update your drivers. However, if you have downloaded drivers on your computer, you can select ‘Manually Update driver software’ and proceed.

Once the drivers are updated, restart your computer to see if it resolves the problem. If not, your last resort is to format the drive.

Solution 5: Format your drive

You may receive ‘A device attached to the system is not functioning’ error if your drive is corrupted or if it’s not formatted properly. In such cases, formatting the drive will resolve the issue.

Note: Before you proceed with formatting, make sure your drive is backed up as formatting will delete all contents of the drive. If the drive is severely corrupt, you may have trouble recovering data from it. In such cases, you can use Hi5 Software to recover data from corrupted hard drive.

Once data is recovered, you can proceed with formatting using the steps below.

  1. Open-File Explorer by clicking on Windows + E
  2. If your storage device is connected, you should be able to see it in the list of drives displayed
  3. ‘Right click’ on your external hard drive and select Format
  4. Proceed with formatting by selecting the required options

Once the process is complete, your drive will be formatted using a new file system. This should resolve the error in most cases.

How to Fix a Frozen Mac When Installing Updates

Updating your Mac to a new OS is a fairly simple process. All you have to do is click on the notification and hit Go. Or if you have turned OFF notifications, go to the ‘AppStore’ and click on ‘Updates’. These methods work without any issues in most cases.

But if something goes wrong during the process, your Mac stalls or freezes in the updating screen. This can be annoying as it can go on for hours and you won’t be able to use your Mac during this time.

In this guide, let’s look at what you can do to fix a frozen Mac when installing updates. This issue occurs mainly due to power failure during the update, insufficient space or due to other system problems.

Is your Mac really frozen?

Updating your Mac OS can sometimes take a very long time. This is especially true when Mac has just released an upgrade and a lot of users are updating their systems. When it takes that long, you may think that your Mac has frozen, but in reality, it may actually be busy working on the update.

Hence, it is best to give your Mac the time it needs to complete the update. A simple tip is to install the update in the night as may take up to 16-18 hours to complete.

As a rule, wait for about 20 hours before you conclude that you’re Mac is frozen.

If you’re Mac has frozen during installation

After you’ve waited for about 20 hours and you’re sure that your Mac has frozen, you can proceed with the following steps.

  1. Restart your Mac

Press and hold the Power button to restart your Mac. After your Mac restarts go to AppStore and select Updates to check the progress of updates. Then installation continues from the point it left off the previous time.

  1. Start your Mac in Safe Mode

There is a possibility that some programs interfere with the installation process. To avoid this, you can use Safe Mode that starts Mac with a minimum set of drivers and software.

To start in Safe Mode, restart your Mac and when the startup sound appears, press and hold the Shift key. Then continue installing the update and restart your Mac again.

  1. Reset ‘NVRAM’

If restarting your Mac or safe mode doesn’t work, try resetting NVRAM. To do this, restart you’re Mac and when the startup sound appears, hold Command + Option + P + R keys to reset NVRAM. The system will restart and once it does, check if the update continues to install.

  1. Reinstall MacOS

If none of the above methods work, as a last resort you can try reinstalling Mac OS. This is possible through recovery mode (Restart your Mac and press Command + R to enter recovery mode).

Select Reinstall OS from the recovery menu and your Mac will be installed with a new OS. This reinstall may not include the latest version, so you may want to update it later on if you need to.

Data recovery after a failed Mac OS upgrade

There may be situations when a failed Mac OS upgrade results in data loss. For instance, data loss can happen when the upgrade is running in the background and you shut down your system.

In such cases, if you don’t have a backup, it can be painful. Luckily, there are some data recovery tools such as Hi5 Software to help you recover data in such situations. Refer recover files after failed Sierra upgrade for the steps involved in the recovery process.

Fixed – A Disk Read Error Occurred

If you’ve encountered the dreaded error message ‘A disk read error occurred, press Ctrl + Alt + Del to restart’ message, you probably know how annoying it can be.

You must have restarted the computer a gazillion times to check if the issue resolves by itself, but no luck. The error seems to persist and you’re looking for solutions to resolve the error.

If you’re in such a situation, don’t worry! We’ll provide some effective solutions in this article. But before we begin, let’s trace where the issue is coming from. To do that, remove the hard drive and connect it to another computer to see if it works.

If it works without any issues, we can conclude that there are problems with other hardware in your system and not the hard drive. However, if cannot access your hard drive using another system, proceed with the following steps to troubleshoot the error.

Solution 1: Check your RAM

Note: You will need a USB and another working computer to check the RAM on the computer with ‘Disk read error’.

The following steps show how you can test your RAM using a tool called ‘Memtest86+’.

  1. Download and install ‘Memtest8+ for USB key’ on your USB drive
  2. Once the software is installed, insert the USB into the computer producing the ‘Disk read error’
  3. ‘Restart’ your computer and boot from the USB
  4. The ‘Memtest86’ software will check the RAM for corruption. If any corruption is found, you will be reported with corresponding error messages. In this case, you will have to replace your RAM to fix the error.
  5. If no errors are found, you will be reported the same and you can proceed with other troubleshooting steps below.

Solution 2: Check the BOOT sequence

Your ‘BOOT sequence’ should start with ‘hard drive’ or ‘SSD’. If this order is messed up, you can face issues such as ‘Disk read error’.

To check ‘boot priority’, follow the steps below.

  1. When your computer boots, press ‘F2’ key to enter ‘BIOS’.
  2. In the ‘BOOT’ tab, check if the boot priority starts with ‘hard drives’ or ‘SSD’. If this is not the case, change it accordingly using the up and down arrow keys. Your mouse doesn’t work in the BIOS stage.
  3. Hit the ‘F10’ key to save changes and exit BIOS.

Now restart your computer and check if the error disappears. If it does, you’re done here, if not, proceed to the next step.

Solution 3: Run Startup Repair

Note: Some computers are provided with inbuilt ‘startup repair’ option in recovery mode. To check if you have it, press ‘F8’ when the computer boots to enter recovery mode. In the ‘Advanced boot options’, check if you have ‘Repair your computer’. If you do, click on it to repair your computer. If you don’t have that option, you will need a Windows installation media for startup repair.

  1. Insert the ‘Windows installation disc’ and restart your PC
  2. Boot your computer from the disc and click ‘Repair your computer’
  3. Choose ‘Troubleshoot’ > ‘Advanced Options’ > ‘Automatic Repair’
  4. Allow the tool to complete the repair process and ‘restart’ your PC to check if the error is resolved. If not, proceed to the next step.

Solution 4: Run CHKDSK and SFC

  1. Insert the ‘Windows installation media’ and ‘boot’ your PC from the disk
  2. Choose ‘Troubleshoot’ > ‘Advanced Options’ and select ‘Command Prompt’
  3. Type ‘CHKDSK C: /R /X’

This command checks the file system integrity and repairs any corruption. In addition, it also checks for bad sectors and recovers any possible data from those sectors. Wait for CHKDSK to complete.

  1. Then type ‘SFC/ SCANNOW’

This command will check the system files and restore any corrupt ones.

  1. Type ‘exit’ to close the command prompt

Then restart your system to check if the error is resolved. If not, proceed to the next step.

Solution 5: Fix boot sector

  1. Go to ‘Command Prompt’ using the same steps mentioned in Solution 4
  2. Type ‘Bootrec /FixMbr’ and hit ‘Enter’. This will fix issues with the master boot record
  3. Type ‘Bootrec /FixBoot’ and hit ‘Enter’. This will fix issues with the boot sector
  4. Type ‘Bootrec /RebuildBcd’ and hit ‘Enter’. This command is used to rebuild BCD

Once these operations are complete, type ‘exit’ to exit command prompt and restart your Windows to check if your system boots normally and the issue is resolved.

However, if none of these methods work, there is a possibility that your drive is severely damaged and may need a Windows reinstall. In that case, a smart move is to connect this drive to a working PC first and recover data from the damaged hard drive. This can be done using powerful recovery tools such as Hi5 Software. After which, you can re-partition your drive and perform a Windows reinstallation.

Procedure to Repair Disk Errors in Windows 10

Hard drives are prone to errors due to various reasons such as bad sectors, corruption or virus attacks. If Windows detects such issues, it will automatically try to fix them upon boot.

However, if the problem is severe or if Windows is unable to fix the issue, it may get stuck at processing screen for a long time. You may be displayed an error ‘Repairing disk errors. This might take over an hour to complete’.

This error may keep you from booting into your system normally. No matter how many times you restart, you will be displayed the same message and it may seem like it’s a never-ending process.

This article covers some solutions to resolve the error and help you boot Windows 10 normally.

Solution 1: Automatic Repair using Installation media

You will need a Windows 10 installation media to perform this troubleshooting step. Once you have it ready, follow the steps below.

  1. Boot using the installation disk and note down the key to be used to start boot menu. It is usually F12.
  2. Restart the computer and keep pressing F12 (or a key according to your system) to start boot menu and change the boot to installation CD/DVD.
  3. When you boot your computer again, follow the on-screen instructions to enter the main screen
  4. Select Repair your computer > Troubleshooting
  5. Click on Advanced Options > Automatic Repair

This will repair any issues and your system should be up and running again. However, if it doesn’t resolve, you can try using System Restore, which is explained in detail in the next solution.

Solution 2: System Restore

System Restore is used to undo the last change you made to the system. Since you are unable to boot into your system, you will need an installation media in this case as well. To move your PC back in time, please follow the steps below.

  1. Use the installation disk to boot and note the key to enter boot menu which is usually F12.
  2. Restart your system and press F12 till you enter boot menu. Then change to boot from installation CD/DVD
  3. Once you are on the main screen, choose to Repair your computer
  4. Then select Troubleshoot > Advanced Options
  5. From the advanced options menu, select System Restore

Then, you will choose from a list of restore points depending on your situation. This will undo any changes made to your system after the selected point. Doing this should help resolve the issue for you.

If these methods don’t help you resolve the issue, the problem could be more serious. It is recommended that you recover data as soon as possible. Since the drive is inaccessible and you are unable to boot into your system, you may not be able to recover data the usual way.

Data recovery tools are needed in this case. Hi5 Software provides one of the best tools to recover data and partitions from your drives. The tool can also be used with other storage devices such as external hard drives, USB’s as well.

At times there may be problems with storage devices; they may not be recognized or become inaccessible. In that case, refer Windows 10 is not recognizing external hard drive for more details.

Solved – Reconnect Your Drive Error on Windows 10

If you’re using Windows 10, you may be aware of file history. It is an automatic backup feature to backup files on an external hard drive or USB. Although it is a reliable backup application, you may encounter problems at times.

One of the common errors you may encounter is ‘Reconnect your drive. File History drive was disconnected for too long’. This article describes some solutions to help you resolve the error. But before you begin with other troubleshooting steps, try reconnecting the hard drive first.

Disconnect the hard drive and switch off your system. Then, turn on the system and connect your external hard drive. If the issue still persists, move on to the troubleshooting steps.

Solution 1: Enable file history and start the backup manually

As a first step, reconnect the external hard drive and enable file history. Here, you will have an option to backup manually. To do so,

  1. Click on the Start menu and select Settings
  2. Go to Update & Security > Backup
  3. Click on Add a drive in ‘Backup using File History section’ and select your external hard drive
  4. To manually backup, click on More Options and select Backup Now

If this doesn’t help solve your problem, try troubleshooting hardware as explained in the next step.

Solution 2: Troubleshoot hardware

  1. Click on Start and type Troubleshooting in the Search bar
  2. Click Troubleshooting > Hardware & Sound > Hardware & Devices
  3. Follow the instructions in the troubleshooting wizard to complete the process.

This should fix any hardware issues with your external hard drive and help you resolve the issue. If it doesn’t help, run CHKDSK to repair any possible corruption issues explained in the next step.

Solution 3: Run CHKDSK

CHKDSK is a wonderful tool to check file system integrity and resolve corruption issues if any. To run CHKDSK, follow the instructions below.

  1. Press Windows key + X and select Command Prompt (Admin)
  2. In the command prompt, type ‘CHKDSK <your drive>: /R’

This command will fix file system errors and also mark bad sectors on the drive. Please note that CHKDSK may take long to run depending on the size of the drive. If CHKDSK completes successfully, all your errors will be fixed and this should resolve the issue for you. Proceed to the next step if the issue persists.

Solution 4: Delete File History Configuration Files

This process may delete files on your hard drive, so be sure to backup before you proceed. To delete file history configuration files, follow the instructions.

  1. Press Windows + R to open Run
  2. Type ‘%LOCALAPPDATA%’ and hit Enter
  3. Go to Microsoft\Windows\FileHistory\Configuration

Delete the contents of the Configuration folder and you should be able to use File History again.

Solution 5: Format external hard drive

If none of these methods work, you have no option but to format your hard drive and use File History. Please note that formatting erases all data on the drive, so be sure to back up the drive. Follow these steps to format your drive.

  1. Go to My PC and identify your external hard drive
  2. Right click on the drive and select Format
  3. Check the default options to format and click Start to begin formatting

Once the process is complete, try using File History again and you should be able to create a backup without any issues.

Conclusion: It’s great that you are exploring file history and backup options. You are one step ahead and be prepared for data loss situations. But what if you have lost/accidentally deleted data and you don’t have a backup in place. In these cases, use Hi5 Software to recover permanently deleted files in Windows 10.

My Camera Says Memory Card is Full but Nothing on It

While using an SD card, you may encounter messages such as ‘Card is full’ despite having space on it. Or even when you have deleted data off of the card. This may sound bizarre but can happen occasionally due to various reasons. Reasons could be corruption in the card or if the contents are still on the card and not permanently deleted.

In this article, we’ll explain solutions to resolve the issue and explain recovery options in case files on the card become invisible.

Solution 1: Empty the recycle bin/Trash

You may receive ‘Card is full’ error even after deleting contents of the card. In this case, only the reference to the file will be deleted, not the actual files. To resolve the issue, connect your card to the system and empty your Trash or Recycle bin depending on if you’re using Mac or a PC.

If after trying this solution, if the error persists, proceed to solution 2.

Solution 2: Show hidden files

Your SD card may show ‘full’ if the files and folders inside it are hidden. To show all hidden files,

  1. Click on Start menu and in the Search bar, type Control Panel
  2. Go to Appearance & personalization
  3. Select Folder Options and then select View tab
  4. Under View tab, select Show Hidden files & folders and click Apply

This will show all hidden files and folders on your SD card. Now you should be able to see the space used and free space available on the SD card.

Solution 3: Format your card

If you are receiving a card is a full error, it could mean that the card is corrupted. In this case, it is recommended you back up data from the card and format it. And please note that the formatting has to be done on the camera and not on your computer.

Each camera has a specific way of formatting; hence SD cards need to be formatted only in the camera it’s going to be used with.

What if you have data on the card and it’s invisible?

In case you are receiving the ‘Card is full’ error and are unable to see the files on the card, try connecting the card to your PC and look for files.

If you can’t find files even on the computer and you need to recover data, its data recovery software to your rescue. Hi5 Software provides a data recovery solution for all your needs. The tool is great for recovery from corrupt SD cards. All media files such as photos, videos, and audio can be recovered.

All kinds of memory cards such as SD, CF, XD, micro and mini SD’s are supported. The software supports all versions of Windows OS including Windows 10, Windows 8, Windows 7 etc.

Sometimes, you may be presented with an error ‘SD card needs formatting’. For more information, refer how to recover data from corrupted memory card without formatting.

Note: It is best to stop using the card if you intend to recover data from it. This is because the further use of the SD card results in file overwrites and may cause permanent deletion, in which case it is not possible to recover data.

How to Fix “SD Card Not Initialized” Error

You just returned from a trip with your friends. Everyone had a great time. You took a ton of photos to serve as memories and to share on social media. You insert your camera SD card to your system to select few good ones, edit them before uploading them onto social media networks.

When you connect the SD card to your system, it is not showing up. You are surprised. You try other ports, but the SD card still not visible on My Computer or This PC on Windows.

Let us explore few solutions to ensure contents of your SD card are accessible on your system.

  1. Reinsert the SD Card: Turn the device off. Just remove the SD card from its slot. Turn the device back on and reinsert the card back into your camera or system. Check if you can see data on it.
  2. Clean your SD Card: Sometimes, dust on your card can also prevent you from accessing data on it. Take a soft, dry cloth and clean all the dust including electrical contacts on the card. Now insert the card again and check if it works.

There is an easy way to recover all your SD card data without having to format the card as well!

Hi5 Partition Recovery is a great tool that can recover all the data from your corrupt or damaged SD card in a few simple steps. Your data is absolutely safe with this data recovery tool.

  • Connect your SD card to the system.
  • Download and install the latest version of Hi5 Partition Recovery software.
  • On the home screen, select Partition Recovery.
  • Select the drive from where you want to recover data from and click Next.
  • The software scans the entire SD card and retrieves data in a short span of time.
  • You can view all the recovered files through Preview
  • Now click on Save to save all the recovered files to a destination folder of your choice.

It is that simple to recover data from sd card without formatting.

Just download Hi5 Partition Recovery software and safely recover all your SD card data onto a different drive.

NOTE:

  • Once you realize that your SD card is damaged or corrupted, do not use it. If any data overwriting happens, you cannot restore the data.
  • Scan your SD card regularly with a trusted anti-virus software.
  • Always have a backup of all your SD card data on your computer or another storage device.

How to Fix Hard Drive or SSD SMART Error

Computers have become part of our everyday lives. We rely on it for various reasons. One thing that no one wants to see on their computer screen is an error. An error of any kind. It seldom happens that a system is functioning seamlessly without any errors.

Some users have encountered an error when their computer boots. It is the S.M.A.R.T. error.

S.M.A.R.T.(Self-Monitoring, Analysis, and Reporting Technology) is an inbuilt algorithm in hard drives or Solid State Drives (SSDs) to discover any bad sectors on the drive and foresee any impending errors.

This is the error message that you see on your screen:

Steps to overcome S.M.A.R.T. Error

  1. Stop using your Hard Drive or SSD

Yes. Once you see the S.M.A.R.T Error message on your screen, it implies your drive is on the brink of failure. It can fail at any time and it is imperative for you to backup the data as soon as possible.

Use an external hard drive or a storage device that has more storage space than the drive showing S.M.A.R.T error.

  1. Reduce the Disk Temperature

If the disk exceeds certain temperature threshold, SMART error occurs. You have to ensure that the computer has enough ventilation and coolers if any are functional.

  1. Use Hard Disk Defragmentation
  • Click on This PC.
  • Now, right-click on the hard drive having the SMART error.
  • Select Properties -> Tools -> Optimize. Now click Optimize and defragment drive.
  1. Scan for bad sectors
  • Right-click on your hard drive.
  • Click Properties.
  • Select Tools -> Check Now.
  • Make sure check box next to Automatically Fix File System Errors is checked.
  • Now check the checkbox next to Scan for and Attempt Recovery of Bad Sectors.
  • Click OK.

Now reboot your system.

Recover Data using Hi5 Partition Recovery Software

You can safely recover all the hard drive or SSD data before it fails completely, using Hi5 Partition Recovery software.

  • Connect your hard drive that shows SMART Error to your system.
  • Download and install the latest version of Hi5 Partition Recovery software.
  • On the home screen, click on Partition Recovery.
  • Select the drive that is showing the SMART Error and click Next.
  • The software now scans the entire drive thoroughly and retrieves your data.
  • You can view all the recovered data through Preview
  • Now, click on Save to save all the recovered data to a destination folder of your choice.

The software has an extremely simple user interface and can easily recover data from formatted ssd drive as well.

NOTE: Always have a backup of your data. Never let your hard drive fail completely leading to complete loss of data.