Category: How To

Fixed – Windows 10 not Responding after Update

Many users complain that their systems are not working as expected after Windows updates? Before we conclude that the reason for trouble is the update itself, it is important to understand that there could be other reasons like new software installed on your computer, a new hardware or a driver update. And the update may be just a coincidence.

In order to troubleshoot issues that your system is experiencing post a Windows update, let us look at some troubleshooting steps in this article.

  1. Restart your computer

This may not really sound like a troubleshooting step, but restarting systems has been found to resolve many kinds of problems. So, if you are someone experiencing issues after updating Windows, try restarting your computer. If it helps, great! If not, please proceed to the next step.

  1. Update drivers

If you are experiencing issues with audio or any hardware device after a Windows 10 update, try updating your drivers using the following steps.

  • Click on Windows + X keys and select Device Manager
  • In the Device Manager, click on the ‘+’ sign to locate your device
  • Once you have found the device for which you want to update drivers for, right click on it and select Update Driver
  • You can either select Update drivers automatically or you can do it manually if drivers are available on your computer
  1. Perform a system restore

A system restore restores your PC to an earlier point that you select. That means any changes after a particular point will be undone. In this case, your Windows update will be undone provided you select an appropriate restore point. To do this, follow the steps below.

  • Click on Windows + X keys and select Control Panel
  • In the Control Panel, select System and Security
  • Click System > System protection link > System Restore
  • Select a restore point from the list. Here make sure to select a point just before the Windows update
  1. Run System File Checker

System File Checker or SFC is a scan performed to check for corruption in system files and repair them. To run this scan, follow the steps below.

  • Once again, click Windows + X keys and select Command Prompt
  • In the Command Prompt, type ‘sfc /scannow’

Wait until the scan completes and issues are fixed. Now check if the problem you are experiencing is resolved.

  1. Reset this PC

If the above solutions don’t help you resolve the issue, you may have to perform a factory reset to help solve the problem.

  • Click on the Start button and select Settings
  • Click Update & Security > Recovery > Advanced Startup
  • Click Restart Now and wait for the computer to restart and display Advanced Startup options
  • In the Advanced Startup options menu, select Troubleshoot > Reset This PC
  • Next, you will be asked if you want to keep your files or to remove everything. Select an appropriate option and proceed

Once the factory reset is complete, your problem should be sorted and you should be all set to use your system without any issues.

Please note that if you selected ‘Remove everything’, all your files will be deleted and your computer will be restored to a state it was when it left the factory. If at any point, you need some files that were deleted after a factory reset, you can use data recovery tools like Hi5 Software to do the work for you. It is a great choice to recover files after a factory reset. All your data will be recovered in the same manner as it was originally.

The software works with all versions of Windows and Mac, so you should not have any problems with compatibility.

What if Windows does not start after an update?

If you are facing issues with logging into your system after an update, you may want to try booting in safe mode or performing a system restore through the recovery mode. If that doesn’t help, perform a factory reset or reinstall Windows completely to resolve the issue.

Fix ‘the requested resource is in use’ Error without Losing Data

Error The Requested Resource Is in Use

Symptoms:

Case 1: The Requested Resource Is in Use While Copying Files

Users receive an error the requested resource is in use when they try to copy or move files from one folder to another. In these instances, the Preview Pane might be responsible for the above error.

Solution:

Navigate to the source folder from where you want to copy or move files. Click on the Organize button, choose Layout and select the Preview Pane option.

Now, copy or move your required files to the desired destination location.

Case 2: Error The Requested Resource Is in Use During System/Malware Scan

In case, you come across error the requested resource is in use when you try to remove any application on your computer or while you running antivirus scan/system scan on the computer then it seems your system is infected with a malicious script called SmartService.

SmartService and “Error the Requested Resource Is in Use”…

SmartService is a rootkit virus that embeds deeply with your computer operating system, modify settings, later starts performing malicious actions. The primary concept of SmartService is to install malicious scripts in your computer and make them undetected for antivirus scan or system scan.

So, if you get an error the requested resource is in use when you are starting antivirus scan or removing any program from your computer then it is clear that your system is infected.

When you are trying to delete a program from the system, this error appears along with the executable file name and its path (which you are removing).

How to Fix Error the Requested Resource Is in Use?

Step 1: Right-click on Control Panel -> Administration Tools -> System Configuration. In General, choose Selective startup and hit OK. Switch to the Startup tab, right-click on applications that are marked as Unknown, opt Disable.

Next, switch to the Boot tab, select Safe boot under Boot options. Select the Minimal and opt OK.

Step 2: As said earlier “error the requested resource is in use” blocks your antivirus program. So, install another antivirus program on your computer and remove the SmartService rootkit.

If you cannot install any other AV software due the error, try next step.

Step 3: Close all running programs and save your works. If you are using Windows 10 OS, open Settings, choose “Update and Security” option, click on Windows Defender and select Scan Offline.

If you are running Windows 7 or earlier version, download Windows Defender Online tool on an empty CD/USB drive and create a removable media. Start your infected computer using this removable Windows Defender Offline media. Scan the computer and remove the virus.

Step 4: Press Windows and R keys together. Type Regedit and hit OK. Go to HKEY LOCAL MACHINE -> SOFTWARE ->Microsoft -> Windows -> CurrentVersion to find all Run folders. Check each of the folders, scan the listed files under those folders and find suspicious names which you think, may causing the requested resource in use error. Check and remove those files.

Step 5: If you have created System Restore Points, then restore your computer to the recent point where you were not facing error the requested resource is in use.

Step 6: Make use of third-party anti-rootkit software available online and remove the SmartService virus from your computer.

If none of the above solutions help you in solving error the requested resource is in use then, reinstall the operating system.

Before you reinstall OS, recover data from your virus infected computer using a professional Windows data recovery tool like Hi5 Software for Windows, if you have important data saved on your hard drive.

This is the recommended hard drive data recovery software for those who worried, how to recover files from virus infected hard drive. This powerful data recovery software can recover data from corrupted, formatted, inaccessible or any hard drives, external hard drives, media cards etc. storage devices with a few simple steps and stipulated time.

So, if your data is at risk due to severe errors like the requested resource is in use then this software really worth a try.

How to Fix Data Error – Cyclic Redundancy Check

A cyclic redundancy check is a way your computer verifies data stored on your hard disks. However, when there is a bad sector on your drive, the cyclic redundancy check may throw an error. As a result of this error, your drive may become inaccessible.

Although bad sectors are the main reason for the cyclic redundancy error, there may be other reasons such as severe fragmentation in the hard disk or improper installation of programs.

The cyclic redundancy error if not immediately addressed can lead to system failure and data loss and hence this error requires immediate action. This article provides some simple solutions that you can use to resolve this error. The first step involves recovering data from the drive which is showing an error and the second step involves using the CHKDSK tool that addresses the error.

  1. Recover data using Hi5 Software

Before proceeding to use CHKDSK to fix the error, it is recommended that you recover data from the drive in question. For this purpose, you can use a tool called Hi5 hard drive recovery software. It is a great choice to recover data from corrupt drives or even from drives with bad sectors.

If there are bad sectors on the drive, what Hi5 does is it skips these sectors and creates a disk image of the drive. Once a disk image is created, the image can be used to retrieve necessary data.

After data is recovered, you can go ahead and perform CHKDSK using the steps below.

  1. Run CHKDSK

CHKDSK is a great built-in tool to check the integrity of file systems and resolve any errors associated with it. It has the ability to repair corruptions that may be causing the cyclic redundancy error. To run CHKDSK, follow the steps below.

  • Right click on the drive that you want to perform CHKDSK on
  • Click Properties > Tools
  • Click on Check Now under the Error Checking tab
  • Check both the options for automatically fix file system errors and recovery of bad sectors and click Start

It may take a while for CHKDSK to complete the scanning process and once it does, restart your computer. However, if you’re unable to run CHKDSK using the right click method described above, there is also a provision to run the tool using a command prompt.

  • Click on Windows + X and open Command Prompt
  • In the command prompt, type ‘CHKDSK <your drive letter>: /F’ and click Enter
  • Once CHKDSK is complete, restart your computer

CHKDSK will attempt to repair all the errors in your drive and also attempt recovery from bad sectors. But even if the drive is repaired using CHKDSK, there is no guarantee that the error will not appear again. So it is best you make a backup of everything on the drive and replace the drive. It may not be a very good idea to trust this drive with your data on it.

Precautions

You can think of cyclic redundancy check error like a warning message. If you already have a backup of your data, well and good! However, if you haven’t been backing up data, now is a good time to start making it a habit.

Resolve: Cannot Add MP4 Videos to Ulead or Corel Video Studio

Corel Video Studio is a video editing application by Ulead Systems, which is a unit of Corel. It is famous for its creative suite and flexible options. It is, in general, a reliable tool that supports a variety of video input formats such as AVI, WMV, MP4, M2TS, MTS, 3GP and so on.

Despite the support offered for various formats, some users complain about difficulty in importing MP4 files into Corel Video Studio? How can that happen? We just read that Corel Video Studio supports MP4 right? Yes, Corel Video does support MP4 files; however, you should understand that these MP4 files are just a container and can have many kinds of codecs within them.

So, if an MP4 file uses codecs that Corel Video Studio doesn’t support, then you won’t be able to import the file or work on it. In order to resolve this problem, we provide some simple troubleshooting steps in this article.

Solution 1: Install Quick Time Player

Corel Video requires that you have third-party media player/software to use certain types of video files. Hence, QuickTime Player may be required to play or edit MP4 and MOV files.

Install Quick Time Player on your Mac and try importing your MP4 file into Corel Video and see if you can do it without any issues. If yes, your problem is solved. If not, proceed to the next step.

Solution 2: Convert MP4 to MOV format

The second solution is to convert the MP4 file into a format (like MOV) that is supported by Corel Video.

So use a reliable video converter and convert your MP4 file to MOV format. Once converted, try to import the MOV file into Corel Video Studio. To do that, you can use the following steps.

  1. Open Corel Video Studio and go to Edit Edit mode is represented by an icon that looks like a video camera
  2. Click on the Browse icon and select Open to open the MOV file

Now you should be able to import the file in Video Studio and work on it without any issues.

Solution 3: Repair corruption in MP4

If none of the above methods work, there could be an issue with your file itself. The file not playing could be a possible symptom of corruption. Corruption in video files is extremely common and can happen due to various reasons such as trying to play the file using an incompatible player or damage during interrupted transfer. In other cases, reason can be as simple as conversion of file formats using unreliable converters.

In this case, repairing corruption will help you import the files easily into Video Studio. And Hi5 MOV Repair Software is a great choice to repair corruption in MP4 and MOV files. It can repair all kinds of issues including header corruption, virus attacked files or damage caused due to unreliable video converters. Download a free trial of Hi5 MOV repair tool and try it today!

How to Create and Restore Image Backup on Windows 10

Backing up data on your Windows machine is easy considering there are multiple options available. To begin with there’s file history, then there’s cloud backup or One Drive and lastly system backups or system images. In this article, let us see what exactly a system image backup is and how to use the feature.

System image backup contains all your files and folders along with complete Windows installation, settings, apps etc. Should your computer fail or anything unexpected happen, all you have to do is restore the system image and you can have your computer up and running in no time.

How to create a system image backup?

Let us now see how you can create a system backup in Windows 10. All you’re going to need is an external storage device such as USB pen drive, external hard drive or a DVD to store the backup created.

Once you have figured out the storage device you’re going to use, connect it to your system and follow the steps below.

  1. Click on Start menu and search for Control Panel
  2. Open Control Panel and select System & Security
  3. Click on Backup & Restore
  4. In the left menu, click on Create a system image
  5. Select a storage location from the list of options and click Next
  6. Then click on Start backup for the system to create a full backup of your system including all files & folders, Windows installation files, settings etc.

Note: After the backup process is complete, you will be given an option to create a system repair disc that provides a provision to repair your computer when it has trouble booting.

Once the process is complete, eject the device safely. It will be available when you need to restore the image when necessary.

How to restore an image backup?

Now that you have the system image ready, it can be used whenever you have booting issues or if your current Windows installation is corrupted. To restore the system image, follow the steps below.

  1. Connect the storage device that contains your image backup to your system
  2. Boot your system from a system repair disk (explained in the Note section above) or a Windows installation media and click on Repair your computer in the bottom left corner
  3. Click on Troubleshoot to open the Advanced Options menu
  4. In the Advanced Options menu, click on System Image Recovery
  5. Choose Windows 10 as the target OS
  6. Then select ‘Use the latest available system image’ option and click Next
  7. In the next screen, select Format and repartition disks if you want to restore the image to a new drive. But remember that formatting will delete all data from the drive.
  8. Click on Finish to start restoring the backup image. The time it takes depends on the amount of data you have in the image.

Conclusion

System images are a useful tool to restore your system along with apps, settings, files etc. to a state it was when you backed up. However, any modifications or additions you have made after the backup was created cannot be recovered using the tool. If you need to recover lost data that was not part of the System Image backup, you can use Hi5 data recovery software. It works in all situations like OS reinstallation, factory reset or when your system isn’t booting.

How to Fix a Frozen Mac When Installing Updates

Updating your Mac to a new OS is a fairly simple process. All you have to do is click on the notification and hit Go. Or if you have turned OFF notifications, go to the ‘AppStore’ and click on ‘Updates’. These methods work without any issues in most cases.

But if something goes wrong during the process, your Mac stalls or freezes in the updating screen. This can be annoying as it can go on for hours and you won’t be able to use your Mac during this time.

In this guide, let’s look at what you can do to fix a frozen Mac when installing updates. This issue occurs mainly due to power failure during the update, insufficient space or due to other system problems.

Is your Mac really frozen?

Updating your Mac OS can sometimes take a very long time. This is especially true when Mac has just released an upgrade and a lot of users are updating their systems. When it takes that long, you may think that your Mac has frozen, but in reality, it may actually be busy working on the update.

Hence, it is best to give your Mac the time it needs to complete the update. A simple tip is to install the update in the night as may take up to 16-18 hours to complete.

As a rule, wait for about 20 hours before you conclude that you’re Mac is frozen.

If you’re Mac has frozen during installation

After you’ve waited for about 20 hours and you’re sure that your Mac has frozen, you can proceed with the following steps.

  1. Restart your Mac

Press and hold the Power button to restart your Mac. After your Mac restarts go to AppStore and select Updates to check the progress of updates. Then installation continues from the point it left off the previous time.

  1. Start your Mac in Safe Mode

There is a possibility that some programs interfere with the installation process. To avoid this, you can use Safe Mode that starts Mac with a minimum set of drivers and software.

To start in Safe Mode, restart your Mac and when the startup sound appears, press and hold the Shift key. Then continue installing the update and restart your Mac again.

  1. Reset ‘NVRAM’

If restarting your Mac or safe mode doesn’t work, try resetting NVRAM. To do this, restart you’re Mac and when the startup sound appears, hold Command + Option + P + R keys to reset NVRAM. The system will restart and once it does, check if the update continues to install.

  1. Reinstall MacOS

If none of the above methods work, as a last resort you can try reinstalling Mac OS. This is possible through recovery mode (Restart your Mac and press Command + R to enter recovery mode).

Select Reinstall OS from the recovery menu and your Mac will be installed with a new OS. This reinstall may not include the latest version, so you may want to update it later on if you need to.

Data recovery after a failed Mac OS upgrade

There may be situations when a failed Mac OS upgrade results in data loss. For instance, data loss can happen when the upgrade is running in the background and you shut down your system.

In such cases, if you don’t have a backup, it can be painful. Luckily, there are some data recovery tools such as Hi5 Software to help you recover data in such situations. Refer recover files after failed Sierra upgrade for the steps involved in the recovery process.

How to Fix “SD Card Not Initialized” Error

You just returned from a trip with your friends. Everyone had a great time. You took a ton of photos to serve as memories and to share on social media. You insert your camera SD card to your system to select few good ones, edit them before uploading them onto social media networks.

When you connect the SD card to your system, it is not showing up. You are surprised. You try other ports, but the SD card still not visible on My Computer or This PC on Windows.

Let us explore few solutions to ensure contents of your SD card are accessible on your system.

  1. Reinsert the SD Card: Turn the device off. Just remove the SD card from its slot. Turn the device back on and reinsert the card back into your camera or system. Check if you can see data on it.
  2. Clean your SD Card: Sometimes, dust on your card can also prevent you from accessing data on it. Take a soft, dry cloth and clean all the dust including electrical contacts on the card. Now insert the card again and check if it works.

There is an easy way to recover all your SD card data without having to format the card as well!

Hi5 Partition Recovery is a great tool that can recover all the data from your corrupt or damaged SD card in a few simple steps. Your data is absolutely safe with this data recovery tool.

  • Connect your SD card to the system.
  • Download and install the latest version of Hi5 Partition Recovery software.
  • On the home screen, select Partition Recovery.
  • Select the drive from where you want to recover data from and click Next.
  • The software scans the entire SD card and retrieves data in a short span of time.
  • You can view all the recovered files through Preview
  • Now click on Save to save all the recovered files to a destination folder of your choice.

It is that simple to recover data from sd card without formatting.

Just download Hi5 Partition Recovery software and safely recover all your SD card data onto a different drive.

NOTE:

  • Once you realize that your SD card is damaged or corrupted, do not use it. If any data overwriting happens, you cannot restore the data.
  • Scan your SD card regularly with a trusted anti-virus software.
  • Always have a backup of all your SD card data on your computer or another storage device.

Fixed – Outlook PST File not Opening in Windows 10

When you try to open Outlook, it hangs for a bit and then displays an error ‘Cannot start Microsoft Outlook. Cannot open the Outlook Window. The set of folders cannot be opened. The file C:\Users\Your profile\Documents\Outlook Files\file.pst cannot be opened’.

If you’ve encountered such a situation, you’re not alone. It is a common issue faced by many Outlook users. The reasons for this error can vary but some of the common ones are running Outlook in compatibility mode or corruption in the Outlook data file (PST).

Whatever the reason, the consequences are the same; your Outlook will not work properly. Here in this article, we provide some effective solutions to resolve the issue.

Solution 1: Recover Navigation Pane configuration file

Sometimes corrupted navigation pane settings may prevent Outlook from starting normally. To reset this, follow the steps below.

  1. Press Windows + R to open Run
  2. Then type exe /resetnavpane and click Ok

This command removes personalization’s to the navigation pane and this may help you restart Outlook normally.

Solution 2: Disable Compatibility mode in Outlook

Compatibility mode is designed to help run a program in older OS versions. Having this turned on may cause issues with the normal functioning of Outlook. Try turning it off (if enabled) and open Outlook to see if the issue is resolved.

  1. Click on Start > Search
  2. In the Search bar, type exe
  3. Right click on it and select the Open file location
  4. Once you are in the file location, once again, right click on Outlook.exe and select Properties
  5. In the Compatibility tab, clear the checkbox ‘Run this program in compatibility mode for’
  6. Click Ok and restart Outlook

Solution 3: Open Outlook in Safe Mode

Safe mode means Outlook will start without any add-ins. This is the easiest way to determine if add-ins are causing trouble.

  1. Press Windows + R to open Run
  2. Type Outlook /safe and click Ok

If Outlook starts normally in Safe Mode, then the problems are with your add-ins. Restart Outlook and disable add-ins one at a time to see which one is causing trouble. To disable add-ins,

  1. Choose File > Options > Add-ins
  2. Select COM add-ins and Go
  3. Clear all checkboxes and select them one at a time, each time restarting Outlook. Identify the add-in causing trouble.

Solution 4: Repair PST file

If none of the above solutions work, your Outlook data file may be corrupt. To repair this, you can use the built-in functionality called Scanpst.

  1. Press Windows + X and click on File Explorer
  2. In the Search bar, type exe
  3. Double click on the file and choose your PST file

Note: For Outlook versions 2010, 2013 and 2016, you can find the PST file in Documents\Outlook\Files folder. However, if you don’t it here, it could be hidden. To find this file, go to C:\Users\User\AppData\Local\Microsoft\Outlook

  1. Click Start to repair your PST file.

Scanpst repairs minor corruptions of your PST file. One disadvantage of using this tool is that it is a lengthy process and may have to be run several times before the issue is fixed.

To overcome this issue and for a more reliable approach, you can make use of specialized tools available for PST repair. Hi5 Software provides a tool to fix corrupt Outlook PST files.

Hi5 Outlook PST File Repair software can recover all Outlook attributes in a safe and secure way. You don’t need to worry about damage to your original files, thanks to the read only feature it employs. It works on all versions of Outlook including Outlook 2016.

Repair Inaccessible or Damaged HFS Volume on Mac

Partitioning can be extremely useful to create multiple accounts, use as a backup or even have multiple bootable areas. Hence, almost everyone uses partitions due to numerous benefits it offers.

As with any storage area, these partitions can also get corrupted from time to time due to various reasons. Some of the most common ones are listed below.

  • Improper formatting/partitioning of the drive
  • System power off during a write operation (Does not happen always but it’s all about timing)
  • Virus attacks

Due to any of these reasons or other reasons, you can end up with some or all of the partitions/volumes becoming inaccessible. If this happens, stop using the system/drive until you are ready to fix the issue.

Some troubleshooting steps are explained in this article. Read on to learn more.

Solution 1: Mount the drive

Before we assume something is wrong with the drive, it is a good idea to mount it if it’s not already mounted automatically. You can do this through Disk Utility.

  1. Go to Finder and click on Applications
  2. Then find Utilities > Disk Utility
  3. Here you’ll see a list of un-mounted devices on the left. Select the desired volume and click on Mount in the toolbar.

If the volume does not mount, proceed to the next troubleshooting step.

Solution 2: Repair disk using Disk Utility

Disk Utility also provides an option to repair a disk if there are any issues. For this step, you’ll have to enter Disk Utility through recovery mode. Follow the steps below to repair your volume.

  1. When your Mac starts up, click Command + R upon hearing a chime
  2. In the utility menu, select Disk Utility
  3. Then select the volume on which you’d like to run First Aid
  4. Click First Aid
  5. Click Run and Disk Utility will start its repair process

If the repair is successful, Disk Utility reports the same and you’re done here. If it reports       ‘Unable to repair the disk’ or ‘The disk is about to fail’, then you will have to backup data and format the drive.

How to access data from inaccessible drives?

In order to access and backup data from inaccessible volumes, you will need specialized data recovery tools. Hi5 Software provides the best in class partition recovery tool to suit your needs. It is capable of HFS partition recovery with complete folder structure and data intact.

All kinds of files such as photos, videos, documents, etc. can be recovered using the tool. It supports around 300 types of files.

It can work with all file systems such as HFS, HFS+ etc. And all Mac OS versions starting from OS 10.5 are supported.

Now that you have recovered data, you can safely format the volume to fix the issue.

How to format HFS volume on Mac?

Disk Utility in Mac is a multi-talented tool that provides a format option as well. Follow the steps below to format your inaccessible volume.

  1. When your Mac starts up, click Command + R
  2. In the utility menu, select Disk Utility
  3. Here, select the volume from the menu on the left
  4. Then click on Erase
  5. In the Format menu and choose the type of file system
  6. Enter a name for the volume
  7. In the Security Options, choose how much security you want on the erased data
  8. Click Erase and you’re done. Your chosen volume will be formatted and this should fix the issue for you.

How to Recover Deleted Files from Trash on Mac

You inadvertently deleted some data recently. You realized a little later that you want to restore that data as soon as possible. You can do that as long as you do not overwrite the place where you lost data with new data. This causes overwriting and data recovery would not be possible.

If you just deleted it and have not performed many operations on the same folder, you can click Ctrl+Z to restore the file back to the same folder. It basically undoes the delete operation.

Let us look at other ways.

  1. Using Trash Can
  • Double-click on Trash Can icon on your Mac’s Dock. You can now see Trash Can window.
  • Now search for your deleted files. Once you find them, you can click on them. If you want to restore all the files, first click on any one file, now press Command +A.
  • Go to File -> Put Back. This operation will send files back to their original location.
  • If the Put-Back option is greyed out, you can drag and drag the required files to desktop or other folders.
  1. Using Time Machine
  • Open Spotlight by clicking magnifying glass icon on the top-right corner of the screen. A search bar appears.
  • Now type Time Machine in Spotlight.
  • Click Time Machine.
  • Select the folder that contained your file(s) on the left side of the Time Machine window. You can now see the folder’s contents.
  • Click the upward-facing arrow to the right of the Time Machine window to scroll through backups until your deleted files appear. If you went past the file creation date and yet to find the files, you cannot use Time Machine to restore the files.
  • Now select all the files you want to restore or hold command and click individual files to select them independently.
  • At the bottom of the Time Machine window, click Restore. Note that you may have to repeat the above steps for different folder locations in Time Machine.

Recover data using Hi5 File Recovery software

One of the simplest ways to get back all your deleted or lost data is to use an effective recovery software in the form of Hi5 File Recovery software.

The recovery tool shows you how to get back files after emptying trash in easy-to-follow steps.

The data recovery software can restore all kinds of files and the file systems supported by the software include HFS, HFS+, HFSX, FAT16, and FAT32.

The software scans the drive thoroughly to locate and find all the deleted or lost files. Find Tool option allows you to search for a particular file type in the recovered file list. Once the scan is complete, you can view the files via Preview feature.

  • Download and install the latest version of Hi5 File Recovery Software for Mac on your system.
  • On the home screen, click Deleted File Recovery.
  • The software now shows a list of all the available drives on the system. Click on the volume from where you want to restore files and click Next.
  • The software scans for deleted files on the drive.
  • After the scan is completed, you can view the recovered files with Preview
  • You can now save all the recovered files to a destination folder of your choice.